If there's nothing wrong with the craftsmanship of your fan or lighting, you can still return it as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To start a return, simply contact us with your request. You have 90 days from the delivery date to return any product for any reason. Once we receive your request, we will promptly provide you with the return link and instructions.
Please read the details, and click “apply for return” to initiate the refund.
Kindly choose a reason for the return and attach supporting documentation such as photos or videos of the items being returned.
After the preliminary verification, you will find out the return address. Please click to download the free shipping label (free waybill).
To return your product, please print and attach the provided return label to the parcel. Then, visit a nearby pick-up point to post the parcel. Please ensure that all product accessories are included in the returning parcel.
Once we have received the items, they will undergo inspection. If the item is in good condition, we will proceed with the refund process.
Once approved, then the refund will be processed within 24-48 hours.
We offer a lifetime warranty for every lighting fixture purchased from www.depuley.com
The Warranty is limited to the essential parts of the lighting fixtures that require replacement due to missing spares, material defects, accessory faults, workmanship, or quality issues under normal usage. The Warranty services cannot be provided if the items have been repaired or intentionally damaged.
We stand behind our products, and we will not charge any fees for spares, accessories, or replacements. If you request warranty service, please click here and Contact us along with your order number.
Depuley 52 Inch Flush Mount Ceiling Fan Light with Remote Control, Low Profile 3 Reversible Blades Fan for Living Room/Dining Room/Bedroom, 3000K-6000K Changeable, Nickel or White
Conveniently quiet, 3-speed powerful reversible motor. The reversible control function allows you to switch the direction of the modern ceiling fan from downward airflow during the summer to upward during the cooler winter period to reclaim lost heat from the ceiling and cut down on energy costs. Dimmable ceiling fan lights with remote control, changing soft Warm Light(3000K)/Neutral Light(4500K)/Cool Light(6000K) whenever you need, supporting Timing (1/2/4/8 hours) sleep shutdown. The fan or illumination can be turned on separately. Adopting 2835 SMD high-quality LED chips, providing brilliant light with 1600 lumen only 18W. And the LED fan light saves money on electricity bills up to 85%. This fan can be hung low profile where more walk-through space is required. This ceiling fan light comes with two booms (5.1 inches and 9.8 inches). This design allows you to customize the look of your fan, whether you desire a low profile or prefer to explore the potential of installing your fan in larger rooms. Ceiling fans are engineered to be whisper quiet so everyone can get a good night’s sleep or enjoy a peaceful night on the patio while staying cool.
Material | Aluminum, Plastic, Acrylonitrile |
Color | Nickel |
The Bulb Includes | Yes |
Wattage | Led: 18W,Fan: 58W |
Item Net Weight | 20.6 Ib. / 9.3 Kilograms |
Canopy |
2.4'' H x 5.9'' W x 5.9'' D |
6cm x 15cm x 15cm | |
Adjustable Hanging Length(Min Height) |
5.1'' / 12.7cm |
Adjustable Hanging Length(Max Height) |
9.8'' / 24.9cm |
Fan Body Width - Side to Side |
52'' / 132cm |
Fan Body Height - Top to Bottom |
13.4'' / 34cm |
Fan Body Depth - Front to Back |
52'' / 132cm |
Blade Span |
52'' / 132cm |
Blade Width - Side to Side |
5.3'' / 13.4cm |
Type of Bulb | LED |
Color Temperature | 3000-6000k |
Number of Blades | 3 |
Number of Speeds | 3 |
Luminous Flux | 1600 Lumens |
Model Number | WSFSL003-18DS |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
Sadly, I had to have the item refunded as at the time the description was wrong. Note that the wood effect fan is NOT suitable for winter use. It is only for cooling. After some back and forward by email, they did agree to the refund. The description has now been fixed. Also, you will have to probably Google some assembly videos as the wiring colours were different in real life to what the instructions showed.
Bought 2 fans. 2 different handymen assembled and both it took some time. Very good product. Not assembly friendly.
the fan is very nice and the customer services support are the best, 100% recommendable
We just installed 2 of these fans. The instructions didn’t make sense. We have been installing fans in all our rooms (different ones), and kind of got what we needed to do. You have to remove plates (saves the screws!) to put blades in, then put the plates back on. Install aside, the fans are pretty and I love that the lights can adjust, and they’re bright!!! We really needed that! LoL
If anything changes, I’ll update!
Plastic, and out of balance on assembly... Balancing kit useless.
bought this for my conservatory at the beginning was worried if it would have problems not 1 problem works very well
This is not a project for the average “do it yourself-er”! When you open the box, the first thing you need to do is throw away the written instructions; they are worthless. There is a video on YouTube the is helpful for the assembly of the fan. Also, the fan blades and the fan housing are plastic so be careful when handling and assembling. If you don’t have electrical wiring knowledge you need to contact an electrician. The video shows how to wire the internal remote receiver but it doesn’t show how to wire the power supply. That is where you will need electrical experience. In all likelihood, the power supply wiring is not going to be a straight forward 3 wire connection. The final installed product is just okay. There is a big space around the canopy opening and the downrod that looks unfinished. On the positive side, it is quiet, supplies plenty of light and produces a fair amount of draft. Overall, it’s just okay. I purchased two and am going to return one. I think I can do better for about the same price point.
First of all box was damaged when my electrician put it together there was screws missing not very good instructions with it my electrician took awhile to put it together other wise remote control was working light is ok
To start the instructions, are bad like really bad! That’s why they have the video in the link to make up for it. But even that isn’t the best.
I am very handy, but I did struggle with this one a little. To be clear for anyone who decides to purchase, the control unit has 3 outputs grouped together on one side and 2 inputs on the other side. The black input (labelled: fire line) connect that to your live, the white( labelled: zero line) goes to neutral, the output wires go the corresponding colour.
The space between fan motor and ceiling is either too short or way too long, it was really fiddly. I ended up using quite a few profanities during the course of the install.
I find it very strange that the unit does not use copper wire. And the led is not dimable.
I would definitely send this back had in not been for the 2.5 hours it took to assemble, reroute wires to the centre of the room by crawling through my loft space, and installing the bugger.
On the plus side of things, I feel cool with it on, and the overall effect looks pretty good.
When I was purchasing this I saw another fan unit that works with Alexa, but it had no light and was a bit pricier, if you read this, I recommend you go for the straight up fan and do something else for your lighting.
Good luck, your gonna need it ;)