If there's nothing wrong with the craftsmanship of your fan or lighting, you can still return it as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To start a return, simply contact us with your request. You have 90 days from the delivery date to return any product for any reason. Once we receive your request, we will promptly provide you with the return link and instructions.
Please read the details, and click “apply for return” to initiate the refund.
Kindly choose a reason for the return and attach supporting documentation such as photos or videos of the items being returned.
After the preliminary verification, you will find out the return address. Please click to download the free shipping label (free waybill).
To return your product, please print and attach the provided return label to the parcel. Then, visit a nearby pick-up point to post the parcel. Please ensure that all product accessories are included in the returning parcel.
Once we have received the items, they will undergo inspection. If the item is in good condition, we will proceed with the refund process.
Once approved, then the refund will be processed within 24-48 hours.
We offer a lifetime warranty for every lighting fixture purchased from www.depuley.com
The Warranty is limited to the essential parts of the lighting fixtures that require replacement due to missing spares, material defects, accessory faults, workmanship, or quality issues under normal usage. The Warranty services cannot be provided if the items have been repaired or intentionally damaged.
We stand behind our products, and we will not charge any fees for spares, accessories, or replacements. If you request warranty service, please click here and Contact us along with your order number.
Material | Metal |
Shade Material | Plastic, Iron |
Style | Retro, Industrial |
Wattage | Fan: 30W, Lamp Stand: Max 60W |
Item Net Weight | 11.58 Ib. / 5.25 Kilograms |
Product Dimensions | 20.1'' x 20.1'' x 15'' |
50 x 50 x 38.1cm | |
Canopy | 5.9'' W x 5.9'' D / 14.9cm x 14.9 cm |
Fan Body Width - Side to Side |
20.1'' / 50cm |
Fan Body Height - Top to Bottom |
15'' / 38.1cm |
Fan Body Depth - Front to Back |
20.1'' / 50cm |
Blade Span |
12.2'' / 30cm |
Blade Width - Side to Side |
3.94'' / 10cm |
Room Size |
Medium rooms (up to 12 X 14) |
Number of Blades | 8 |
Number of Speeds |
3 |
Low Noise |
Yes |
Batteries Required? | No |
Assembly Required | Yes |
Ceiling Slope Degrees | 0 ~ 14.04° |
Ceiling Roof Pitch | 0 to 3/12 Pitch |
FCC ID Number | WS-FPZ10-60B |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
Easy install, gorgeous fan/light
The only issue we had was that the remote didn't come with a battery
This is a gem! It puts off good light and the fan has me reaching for a blanket.. I live in the south East and it’s summer! Great find.
They should have included a battery for the remote since it uses an uncommon size.
So perfect for my front porch. So quiet you wouldn't know it's on except that it really moves some air! My video shows it on medium setting. Love the look. Wish it came with bulbs.
I ordered two of these for the house I was having built. One is in my living area and one in my bedroom. I really like the looks of this fan. It moves a lot of air even on the lowest speed. Very quiet and the light is very good.
This was SO EASY to install. There are a few reviews regarding unclear wiring directions. I don’t get what’s so difficult-there’s a white wire and a black wire. Those wires get connected to the white and black wire in your current fixture box. In my images, I had to buy one of these adjustable fixture units as I have an old house and the box was not sized to fit the piece to hang the light. I needed help from someone to hold the light up while I tied in the 2 wires and the ground wire. We LOVE IT for our small kitchen. It’s PERFECT!
It's really cool looking in our country kitchen once it is installed. I read reviews but didn't find anyone saying it doesn't fit the standard electric box. I guess my house is older. Some wonderful person on youtube had a video using an adjustable cross bar to widen the screw holes - that was it! Cheaper at Home Depot rather than waiting another 2-3 days for prime. (photo included)
Additionally, I didn't find anything stating what size battery would be needed. In my assuming it would be a AA or AAA, I was wrong. It is a A23 12V battery. Something else to add to the "also get" list if buying this fan. We used 7W Edison bulbs daylight white
The installation instructions were useless, fan did not have ground wire only the post.
The fan kept tripping the breaker due to a grounding issue. I will be returning fan back.
The moment I unpackaged this light/fan, I knew we'd love it. It was quite easy to install after watching the video, and I had it functioning within 30 minutes. I read the description before buying it so I would know exactly which bulbs to purchase to go with it -- as well as the correct battery to use with the remote. My wife asked me why we didn't install something like this in our kitchen years ago.