If there's nothing wrong with the craftsmanship of your fan or lighting, you can still return it as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To start a return, simply contact us with your request. You have 90 days from the delivery date to return any product for any reason. Once we receive your request, we will promptly provide you with the return link and instructions.
Please read the details, and click “apply for return” to initiate the refund.
Kindly choose a reason for the return and attach supporting documentation such as photos or videos of the items being returned.
After the preliminary verification, you will find out the return address. Please click to download the free shipping label (free waybill).
To return your product, please print and attach the provided return label to the parcel. Then, visit a nearby pick-up point to post the parcel. Please ensure that all product accessories are included in the returning parcel.
Once we have received the items, they will undergo inspection. If the item is in good condition, we will proceed with the refund process.
Once approved, then the refund will be processed within 24-48 hours.
We offer a lifetime warranty for every lighting fixture purchased from www.depuley.com
The Warranty is limited to the essential parts of the lighting fixtures that require replacement due to missing spares, material defects, accessory faults, workmanship, or quality issues under normal usage. The Warranty services cannot be provided if the items have been repaired or intentionally damaged.
We stand behind our products, and we will not charge any fees for spares, accessories, or replacements. If you request warranty service, please click here and Contact us along with your order number.
DINGLILIGHTING Retro 3-Way Adjustable Floor Lamp with Bamboo Cage Shade, Luxury Tree Hanging Tall Standing Floor Lighting for Living Room, Farmhouse, Bedrooms, Office, Library, Bulbs Incl
Material | Iron, Rattan, Bamboo |
Power Source | Corded Electric |
Wattage | 9 watts, max<60W each bulb |
Item Net Weight | 40.78 Pounds / 18.5 Kg |
Product Dimensions | 45'' x 45'' x 89.96'' / 114.3 cm x 114.3 cm x 229 cm |
Base Dimensions | 8.61'' x 8.61'' x 1.77'' / 22 cm x 22 cm x 4.5 cm |
Lampshade Dimensions | 9.44'' x 9.05'' / 24 cm x 23 cm |
Number of Light Sources | 3 |
Color Temperature | 3000k Warm |
Luminous Flux | 945 Lumens |
Bulb Types | screw bulbs: Incandescent, LED, Dimmable. Halogen, CFLs |
Model Number / ASIN | WS-MNF37-60B / B08XM5GHM8 / B08Y8FDDJ1 |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
A little daunting to put together, but such a perfect product! Looks just as I thought it would in my bedroom. I’m so happy I bought this lamp!
Would recommend and buy again!
Thank you!
The first lamp I recieved had some kind of connection issue, not sure exactly what the issue was but wouldn't turn on... But they're customer service was prompt, and on point! At some points I wouldn't have time to respond, while at work, and they would check in to make sure I got the email! You can tell it's important they're customers are satisfied with their purchases... They are sending another I havents received it yet.. I'm assured I will soon, and it's been great customer service! It is a bautiful Lamp even when it has just sat unlit... Perfect for a corner spot over a couch, chair or bed.. Can't wait to recieve my functioning replacement!
I was so excited to receive this floor lamp, I waited 2 weeks to receive it as my sister got me it for Christmas. Once I finally received it I was immediately disappointed because it was broken where the bulb attaches. Then there was a piece missing where you attach the poles together. For a lamp that is over $200 definitely not worth buying and wasting your time nor money on.
This lamp adds so much to my space! I love the look! The only thing I can fault it on is, while the base is extremely heavy, it's still not quite enough to balance out the arching lights and if it's bumped or moved, it's likely to tip over. I'd recommend adding extra weight to the base to keep it in place, or put it somewhere where it won't be disturbed. Overall though, I love the height, the design, and it's great quality!
Expensive but it works.
I would highly recommend this lamp it is such a beautiful unique lamp. I really feel like it dresses up my living room and I am super satisfied with the fact shipping was fast it wasn’t hard to assemble.
Easy enough to assemble. Lights turn on one at a time with the turn of the knob, which is a cool setting depending on how bright you need the room. Unique design … fits my modern boho chic living room.
Perfect for my space! Love it!