Warranty Policy

Your DEPULEY & DINGLILIGHTING product is covered under our inclusive warranty guarantee at the beginning on the day you take receipt of your order. Sales receipt or order number is required to request warranty service. Warranty policy apply on your orders from www.depuley.com We appreciate your understanding. Thank you very much for choosing us!

 

    Ceiling Fans / Fandeliers

     

    1) Eligible for return, refund or exchange within 90 days of receipt

    2) Full refund or free exchange if item return in its original condition

    3) Five-year Free Warranty/Protection for spare, remote, fan driver, motor

    4) Three-year Free Warranty/Protection for LED light kit module

    5) One-year Free Warranty/Protection for other parts of the

    * Lifetime product support: original spare, accessory and more

    NOTE: Warranty cannot be provided if fans have been intentionally damaged.

     

    Flush Mount Lights

      

    1) Eligible for return, refund or exchange within 90 days of receipt

    2) Full refund or free exchange if item return in its original condition

    3) One-year Protection for LED light kit module

    4) One-year Protection for other parts

    * Lifetime product support: original spare, accessory and more

     

    Chandeliers, Pendants,

    Wall Scones, Track Lights, Islands

    1) Eligible for return, refund or exchange within 90 days of receipt

    2) Full refund or free exchange if item return in its original condition

    3) One-year Protection: replacement / spare is free of charge.*

     

    LED Mirrors

      

    1) Eligible for return, refund within 90 days of receipt

    2) Full refund if item return in its original condition

    3) Eligible for free exchange within 180 days of receipt: same collection

    4) One-year Limited Protection: replacement / spare is free of charge.*

    Warranty for mirror is limited to defects in material, workmanship and function under Normal Use.

     

    Motion Sensor, Outdoor Lights

    1) Eligible for return, refund within 90 days of receipt

    2) Full refund if item return in its original condition

    3) Eligible for free exchange within 180 days of receipt: same collection

    4) One-year Limited Protection: replacement / spare is free of charge.*

    Warranty for motion sensor lights is limited to defects in material, workmanship and function under Normal Use.

     

    Floor Lamps, Table Lamps

    1) Eligible for return, refund or exchange within 90 days of receipt

    2) Full refund or free exchange if item return in its original condition

    3) One-year Protection: replacement / spare is free of charge.*

     

    What does This Warranty NOT Cover?

    Our warranty excludes labor costs for installation, removal, or replacement of lighting fixtures, fans and their parts. It also excludes remote control batteries and light bulbs. Purchases from unauthorized dealers, or without order numbers, are not covered either.