If there's nothing wrong with the craftsmanship of your fan or lighting, you can still return it as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To start a return, simply contact us with your request. You have 90 days from the delivery date to return any product for any reason. Once we receive your request, we will promptly provide you with the return link and instructions.
Please read the details, and click “apply for return” to initiate the refund.
Kindly choose a reason for the return and attach supporting documentation such as photos or videos of the items being returned.
After the preliminary verification, you will find out the return address. Please click to download the free shipping label (free waybill).
To return your product, please print and attach the provided return label to the parcel. Then, visit a nearby pick-up point to post the parcel. Please ensure that all product accessories are included in the returning parcel.
Once we have received the items, they will undergo inspection. If the item is in good condition, we will proceed with the refund process.
Once approved, then the refund will be processed within 24-48 hours.
We offer a lifetime warranty for every lighting fixture purchased from www.depuley.com
The Warranty is limited to the essential parts of the lighting fixtures that require replacement due to missing spares, material defects, accessory faults, workmanship, or quality issues under normal usage. The Warranty services cannot be provided if the items have been repaired or intentionally damaged.
We stand behind our products, and we will not charge any fees for spares, accessories, or replacements. If you request warranty service, please click here and Contact us along with your order number.
Semi Flush Mount Drum Ceiling Light, Double Tier Creamy-White Circular Fabric lampshade, Modern Pendant Light with 3 Lights Socket
Collection | Pendant |
Material | Metal, Fabric |
Shade Material | Fabric |
Shape | Drum |
Special Feature 1 | 2-tier / double shade |
Special Feature 2 | Dimmable |
Wattage | Max<60W each bulb |
Item Weight | 4.4 Pounds / 2 Kg |
Item Dimensions | 15 x 15 x 5.1 Inches |
38 cm x 38 cm x 13 cm | |
Height | 10.24 Inches / 26 cm |
Outer Fabric Shade | 5.1" (H) x 15" (D) / 13cm x 38cm |
Inner Fabric Shade | 4.7" (H) x 11" (D) / 12cm x 28cm |
Canopy | 4.7 Inches / 12 cm |
Number of Light Sources | 3 |
Batteries Required? | No |
Model Number | WSCL31 |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
It looks really nice in our guest bedroom. Much better than the contractor light we had before. Easy for me to install.
I love my light fixture! It has a classic and modern look.
And a huge "Wow" for customer service ! I contacted Iris from customer service and she is really nice and understanding. I really felt that she wanted to help me solve my problem! I recommend this company without hesitation!
Replaced a chandelier with this beautiful lamp which was easy to install. It is brighter than anticipated and really pretty. I love the double drum shade!
Good so far
Looks very nice and the price was right for my needs. Low cost update. I expected the lower opaque part to be glass, but it's plastic. Note also that the main outer drum is similar to lampshade material. I assume to get a few years at best until it yellows and/or does what most cheap plastic does. Maybe I'll be pleasantly surprised :)
I paired it with a remote wall switch to replace an old tired pull chain fixture, works well.
It came quickly, installed pretty easily, but it was missing a piece. I can't attach the bottom piece because it didn't include some oddball threaded section to attach the flat bottom piece to the piece for the light bulbs.
I'm not going to reach out to them, cause i'm done with chasing after someone else to simply do their job.
Would have been nice to have it complete since it was pricey enough. Annoying! Thanks Depuley..
I live how easy it is to take the plastic bottom out to clean with out having to unscrew or take anything apart. Super easy to be install. I put them both in myself.
Simple and clean look. Easy to install
I love this light in my guest room. Great value