DLLT Crystal Floor Lamp for Living Room Modern Standing Lamp for Bedroom, Chrome Finish, 64” Tall Pole LED Floor Lamp, 9W LED Bulb Included, Fabric Shade, Silver

If there's nothing wrong with the craftsmanship of your Fan, Lamp, or Ceiling Lighting, you can still return it as long as 90 days from the delivery date. LED mirrors and Motion Sensor Lights can be returned within 180 days. To ensure that we can accept your returned items, please follow the provided return instructions. 

Return Instructions / Self-Serve Return

Step 1: initiate a return 

• To initiate a return, log in customer account and submit return requests to us, or simply contact us by email with order number, and claim the return.

  Once we receive your request, we will promptly provide you with return instructions email (free return label, tracking number, return address included).

Step 2: receive and print the free return label

• Please print the return label (free shipping waybill), and attach it to the return parcel.

Step 3: post the return parcel in time

• Please include product and all accessories in the original parcel, and visit the nearby pick-up point to post the parcel in time. 

Step 4: go through inspection

• After receiving the returned parcel, we will inspect the items, and if they are in good condition, we will proceed with the refund.

Step 5: full refund / exchange

• Refunds will be processed within 1-2 days, and if you wish to exchange the product, we will arrange for a new shipment within 1-3 working days.