If there's nothing wrong with the craftsmanship of your fan or lighting, you can still return it as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To start a return, simply contact us with your request. You have 90 days from the delivery date to return any product for any reason. Once we receive your request, we will promptly provide you with the return link and instructions.
Please read the details, and click “apply for return” to initiate the refund.
Kindly choose a reason for the return and attach supporting documentation such as photos or videos of the items being returned.
After the preliminary verification, you will find out the return address. Please click to download the free shipping label (free waybill).
To return your product, please print and attach the provided return label to the parcel. Then, visit a nearby pick-up point to post the parcel. Please ensure that all product accessories are included in the returning parcel.
Once we have received the items, they will undergo inspection. If the item is in good condition, we will proceed with the refund process.
Once approved, then the refund will be processed within 24-48 hours.
We offer a lifetime warranty for every lighting fixture purchased from www.depuley.com
The Warranty is limited to the essential parts of the lighting fixtures that require replacement due to missing spares, material defects, accessory faults, workmanship, or quality issues under normal usage. The Warranty services cannot be provided if the items have been repaired or intentionally damaged.
We stand behind our products, and we will not charge any fees for spares, accessories, or replacements. If you request warranty service, please click here and Contact us along with your order number.
Depuley 35W Outdoor Security Light, Motion Sensor Floodlight, IP65 Waterproof, Black or White, Perfect for Yard, Garage, Porch, Parking Lot, Garden, and More
Special Feature | Waterproof, Dawn-To-Dusk, Motion-Sensor |
Material | Acrylic+Aluminum |
Power Source | Hardwire |
Mounting Type | Wall Mount |
The Bulb Includes | Yes |
Type of Bulb | Integrated LED |
Included Components | Mounting Hardware |
Wattage | 35W |
Item Net Weight | 1.81 Pounds / 0.82 Kg |
Product Dimensions | 12''L x 3.74''H (30.5cm L x 9.5cm H) |
Color Temperature | 6500K |
Luminous Flux | 2800 Lux |
Batteries Included? | No |
Batteries Required? | No |
Model Number / ASIN | WSMSL02-3B, B0893CRZRP, B0B3HZWVQN |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
Love how sensitive this thing is. However, it's not very durable. It's underneath the eaves of my house, so it's protected from most weather, but the two lights on each side of the main light have both failed
I have three of these lights. They are super bright and the motion sensors work very well.
a) However, only one head is working on one,
b) the second light, one head stopped working recently, and
c) the third that rarely gets activated (not much motion around it) it's working well.
These lights are great, but they don't last long. I only had them for like 7 months installed.
So far so good. I'll wait a couple of months to see what happens.
The quality of the body is pretty good and the brightness is powerful. The angles to articulate every light individually is nice. The only thing it misses is having a dusk-to-dawn light sensor, for the price it would be a very nice addition. Also, the motion detection distance could be a bit bigger for the size of the light.
East to install. Like it but side lights stopped working on first 3 months. Look for a different product perhaps one that is more expensive and better quality.
Ok but just for a small place I needed something for my garage and it works but it doesn’t throw a lot of light
I have only had this less then 1 year and one of the light is already burnt out. This is LED so you can’t replace the light.
Worked for 4 days then went crazy worked when it wanted too
Very bright and easy to install. Make sure to setup before install.
One of the side lights quit working in less than a month. The motion sensor isn't very good. It will go off and not turn back on until you're within 4-5 feet. Will replace it with a different brand...