If there's nothing wrong with the craftsmanship of your fan or lighting, you can still return it as long as 90 days from the delivery date. Please note that our local return address differs from the original shipping address. Therefore, to ensure that we can accept your returned items, please follow the return instructions.
To start a return, simply contact us with your request. You have 90 days from the delivery date to return any product for any reason. Once we receive your request, we will promptly provide you with the return link and instructions.
Please read the details, and click “apply for return” to initiate the refund.
Kindly choose a reason for the return and attach supporting documentation such as photos or videos of the items being returned.
After the preliminary verification, you will find out the return address. Please click to download the free shipping label (free waybill).
To return your product, please print and attach the provided return label to the parcel. Then, visit a nearby pick-up point to post the parcel. Please ensure that all product accessories are included in the returning parcel.
Once we have received the items, they will undergo inspection. If the item is in good condition, we will proceed with the refund process.
Once approved, then the refund will be processed within 24-48 hours.
We offer a lifetime warranty for every lighting fixture purchased from www.depuley.com
The Warranty is limited to the essential parts of the lighting fixtures that require replacement due to missing spares, material defects, accessory faults, workmanship, or quality issues under normal usage. The Warranty services cannot be provided if the items have been repaired or intentionally damaged.
We stand behind our products, and we will not charge any fees for spares, accessories, or replacements. If you request warranty service, please click here and Contact us along with your order number.
DINGLILIGHTING 5-Light LED Living Room Floor Lamp, Dimmable Bedroom Standing Light with Adjustable Arm & Head, Modern Contemporary Tree Tall Pole Lamps for Office with 3 Brightness Levels, Warm White, Sliver
1. 💖DIMMABLE & ADJUSTABLE & STABLE💖: 20 Watt (5*4W), 3000K, 1600 Lumens, warm light, no flicker, continue turn on or off can be obtained 3 brightness level. The arm can be moved left or right, the head can be rotated about 325 degrees to shine the light where you need it. The marble base is heavy and stable, it is not easy to fall and it firmly supports the entire lamp.
2. 💖ELEGANT, PRACTICAL, AND MODERN💖: 75 Inch lamp pole, arching arms, and heart-shaped crystal heads, suitable for decoration on various occasions, catching people's eyes for the first time. The lamp is matched to the urban, modern, living room, bedroom, office, back room, and guest room.
3. 💖ENERGY SAVING, LONG LIFESPAN💖: The lamp only draws a mere 20 watts, LED's do not generate heat, which is why it is energy efficient and bright. And the LEDs last 20,000 hours; you never have to replace a bulb.
Package Dimensions | 14.6 L x 4.72" W x 51.7" H |
37cm x 12cm x 131cm | |
Package Weight | 9.7 Kg |
Package QTY | 1 |
Material | Metal, Marble, Crystal |
Finish Types | Chrome |
Style/Theme | Modern/Contemporary |
Shape | Tree |
Shade Material | Crystal |
Color | Silver |
Color Temperature | 3000k |
The Bulb Includes | Yes |
Wattage | 20W (4Wx5) |
Item Net Weight | 19.96 Pounds / 9.05Kg |
Product Dimensions | 11.8" x 11.8" x 68.89" |
29.97 x 29.97 x 175 cm | |
Assembled Height | 68.89 inches / 175 cm |
Assembled Length | 11.81 inches / 29.97 cm |
Assembled Width |
11.81 inches / 29.97 cm |
Cord Length - End to End | 70.07 inches / 178 cm |
Power Source | Corded Electric |
Switch Installation Type | Pole |
Special Features | Dimmable, Adjustable length |
Batteries Included? | No |
SKU / Model number |
WS-MPF2-20B / WS-HH-T062 |
We offer same-day processing, and free standard shipping to ensure your order is delivered with maximum speed and efficiency. We will apply the most dedicated carriers to deliver our products, such as FedEx, and USPS for the United States. For products with shipping costs, fees are calculated based on several factors, including size, dim weight, delivery destination, and other relevant considerations. Customers can use the cart calculator to determine the shipping fees. We guarantee precise inventory and shipping.
Upon placing your online order, our logistics provider will promptly assess inventory availability and coordinate with carriers to expedite the pick-up and packaging of your products. Following this, we will receive a tracking number from the carriers and simultaneously send an email confirming the shipment details.
Absolutely, all sent orders are traceable. Upon shipment, you will receive shipping confirmations from us, followed by regular email notifications to keep you informed of the latest status until your order is delivered. Additionally, you can track your order at the third-party logistic site, such as usps.com, ups.com, uniuni.com, canadapost, 17track.net, swiship.com, yodel, or visit the "track my order" page for details.
If a shipment is lost due to a carrier error (after completing the carrier's complaint procedure), we will refund you or attempt to re-ship the product. It is mandatory that you notify guest service by email within 14 days (i.e., no later than 28 days after the shipment date) if the shipment has not been delivered to your delivery address or the pick-up point.
In case of absence at the delivery time, as mentioned above, we will keep you informed of the latest status by sending email notifications until the orders are finally delivered to your hand. Therefore, please pay attention to your email, because it will be your responsibility to collect the package from the place and in the time scale indicated. If the deadline has passed, your orders will be kept by the local carriers, or maybe just returned to our warehouses. Therefore, it becomes your responsibility to contact our customer services to re-organize another delivery.
Light came well packaged and was delivered on time. Great light with 3 levels of brightness and you can also arrange the position of the arms. Highly recommend.
This is a very beautiful lamp and pretty sturdy for this price range. But the first light is off after just a little over a month. This is very annoying as the return window is closed and I know have a lamp which is not working properly.
All good! Just had to google how to dim the lights (3 settings) - not stated in instructions
All 4 lamps are broken
The lamp looks like the products pictures on the site. I am very happy how it goes with the interior of the room. I planned a small place for reading and it def filled my expectations (see the attached pictures). The only remark that I would do is that the lamp is too bright. My sister joked that we can do surgery there :-)
Thank you for bringing great atmosphere to my room.
I loved this lamp at first, it had three great light settings, and was very bright and looked nice in our living room. Unfortunately, after three months of having it the light started to flicker and now the bulb is completely blown with no way of replacing. The seller provided a full refund to the person who purchased the lamp, but I would have preferred a new lamp. The seller mentioned that this was old inventory from the warehouse and there were no more lamps.
LED Floor lamp is Excellent. The base lamp was broken, and I contacted customer service which responded immediately and offer to send another lamp at no cost. Customer service kept communicating and now after assembling is a nice addition to our home. The Lamp is Outstanding. thank you!!!
Great lamp, easy to assemble. Unfortunately, one of the bulbs burnt out, but their customer service team was quick to assist. Very impressed with the company.
Disappointed that one of the lights doesn’t work anymore. There is a lot of flickering and periods of on/off for one light. If it was just off, then it wouldn’t be as big of a deal but the constant flickering is very annoying.
Edit: I did upgrade to 3 stars because within 24 hours of posting my review, the seller reached out to me to offer a full refund. Interestingly the tallest light that was giving me trouble is now working, but the shortest light is now permanently off. The seller mentioned that the lamp shipped to me was "old inventory". Even with all 5 lights working, this was never the brightest lamp you could get.